Your first visit
A first visit is designed to feel smaller than it sounds: arrive, meet your practitioner, talk, and leave with one clear next step. Here is the whole journey, in order.
Before you arrive
Send a two-minute appointment request. We reply within one working day to confirm time, practitioner and format (in person or remote). Wear what you can move in; bring any letters or medication lists you want us to know about.
On arrival · 15 min
The clinic is one level with step-free access from the street. Tea and water are in the waiting space. You will be met at your appointment time — not kept waiting.
In session · 50–60 min
Your practitioner listens first. Depending on the service you may be asked to move gently, or not at all. You agree a plan together, in plain language, and leave with a written note.
After · 15 min
Take a moment. Payment is by card at the end of the session, and you can ask for an insurance receipt any time.
The days after
You will have one or two things to try at home — never a homework list. Your practitioner is a message away if anything feels unclear.